Taking on a Trainee
Recently Rhianne, who has been with us at The Transcription People since early 2008, finished her Certificate III in Business Administration and is about to start Certificate IV in Front-line Management.
Rhianne came to the organisation straight out of school after finishing Year 12. With the decision made not to go to ’schoolies’ and to become focussed with starting her career was the perfect start. “… Although the tempation to have a break and go to ’schoolies’ was hard to resist, the benefits of starting the job was always going to outweigh the negatives …”.
Rhianne feels that the completion of Certificate III has set her up for further achieving career goals. When asked what Rhianne would like to aim for, she indicated that running an office would be her dream job.
Rhianne mentioned that the winning formula for making a successful traineeship happen includes:
- Taking your time with understanding the basic elements of the job;
- Be prepared to make coffees and do the tasks that are considered menial or boring;
- Don’t go out partying before the first day of your job. There is nothing cool about smelling of alcohol or having the ‘night club’ stamps on your arms;
- Wear work appropriate clothing. This means no offensive logos or torn pants, midriff showing or tattoos exposed;
- Listen well and if you’re not sure about how to do a task as requested then re-ask the Manager. Rhianne believes there is nothing worse for someone who is starting out in their traineeships to do a task which you didn’t understand in the first place. It leads to you getting into trouble from your Manager and as well it can lead to a major knock to your self-confidence;
- Making time to complete all assignments;
- Don’t be afraid to make suggestions if you think things can be done differently;
With Rhianne moving from Certificate III to Certificate IV in Front-line Management, she is feeling confident and well supported by her workplace to complete it without any problems.
It is important to have good people within the business. Over the years whilst running this business, the amount of issues experienced with firstly attracting the right type of skilled people has been difficult and secondly the effort spent in keeping them for long term is equally as difficult. The realisation of my business needing a good focused young person to come in and learn was vital to the long term viability and with Rhianne’s raw talent and abilities, has in my view, turned out to be mututally beneficial. In short, The Transcription People gained a great young person whilst she continues to gain qualifications and other useful life skills that she can use within other future roles.
The following number of elements are what I consider important for people to have when employed as a trainee:
- Having good interpersonal skills;
- Turning up on time;
- Listening and asking questions when you do not understand and;
- Putting your full effort into tasks – half a job done is as good as not doing the job in the first place.
The Transcription People are always looking for bright and energetic people to join them, especially skilled proof readers and transcriptionists. Send your resume to jobs@ttp.com.au.
This post was originally posted on The Transcription People Blog – You can read the post here.
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